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As a Security Officer at MI5 you will make a significant contribution to the overall protection of its staff, visitors and estates. Working within a highly motivated team in a unique environment you will be a reassuring presence when conducting a full range of duties and responsibilities.
Within a team your role will be key in maintaining the security of our buildings, controlling and monitoring the access of staff, visitors and vehicles and conducting the necessary physical searches. You will receive full training in order for you to respond effectively to any incident or emergency, including delivering first aid if required. As well as carrying out reception duties and monitoring security and CCTV systems you will deal with and contribute to health and safety in the workplace.
We are looking for people with excellent customer service skills, who can remain calm under pressure and have an awareness of when to be sensitive and when to be assertive. You will need to be able to communicate with others clearly, concisely and confidently, complete written logs accurately and have an eye for detail. Good time management and organisational skills are essential, as is a strong team ethos and an enthusiasm for self-development. This is a role where you will be continually learning from your experience and sharing that knowledge with others.
Previous security experience is not necessary; we provide bespoke training and above all are looking for people who are professional in all they do and have excellent interpersonal skills. Your training will focus on customer care, conflict management, first aid skills and fire safety. On-the-job coaching will familiarise you with our systems and procedures.
Basic IT skills, including the ability to use email, the Internet and MSWord will be required. A reasonable level of fitness is important as you will need to respond to incidents across the estate quickly. Fitness assessments throughout your career will ensure you are able to effectively carry out the role.
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